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Panda Pet Services Terms & Conditions

Training & Behaviour

Training & behaviour sessions incorporate positive reinforcement, compassionate & force-free methods. Harsh handling, aversive equipment & punishment training is not permitted. 

Puppy, dog & behaviour training session times are approximations only and may vary.


Aftercare package & continued support is always provided.  I am available post puppy/dog training & behaviour training for any owner questions or guidance.

Preferred communications for training are via Whatsapp or email. 


All behaviour & training sessions are due for payment once the booking is confirmed & invoice submitted to client.  Payment method is via bank transfer only & no cash payments are accepted. Training & behaviour bookings will be reserved up to 24 hours pending receipt of payment. Your prompt payment is appreciated.

Dog Training packages 

Are available (up to 4 sessions).  For continuity of training/protocol, expiration date is 6 months from initial training booking.  Once session(s) are booked, rescheduling is at the discretion of the business and refunds are not available.


Panda Pet Services has Professional indemnity Insurance of £1,000,000 & Public Liability Insurance of £1,000,000 with Protectivity, a specialist pet insurer.



Panda Pet Services promises to prioritise the safety of your pet at all times in a professional & caring capacity.  

All dogs are accepted at their owners' risk.  While every possible care & attention is given to each pet, we cannot be held responsible for any injury, illness, loss or damage, howsoever arising.

Video & social media

Panda Pet Services may use video footage of dog training sessions for demonstrations to other clients & also post photos/video snippets on our social media business account pages, unless the client instructs otherwise.

Cat bookings

Bookings are payable in advance of the booking.  Amendments are accepted prior to start date of the booking. Once the booking has commenced no refunds are available. Visits are up to 20 minutes.

Thank you

Faith - Founder of Panda Pet Services

* These are the terms & conditions of Panda Pet Services. Once the client has employed our services, they will be deemed to have accepted these terms & conditions.

**Our terms & conditions are subject to regular updates.

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