Panda Pet Services Terms & Conditions

My training and behaviour work only uses compassionate, science based, force-free methods. Harsh handling is not permitted.


I do not advocate the use of any types e-collars, prong collars or any other adversive techniques.


The owner is responsible for the conduct of their dog at all times, especially in public places.

Aftercare package & continued support is always provided.  I am available post puppy/dog training & behaviour training for any owner questions or guidance.

Preferred communications for training are via Whatsapp or email.

Payment terms

Once the booking is made, dog, puppy & behaviour training payments are to be paid in full by bank transfer by the day before the start of the session(s).


There is a £30 (non-refundable) deposit required for behaviour consultations upon completion & return of our questionnaire.  This covers the cost of analysis carried out prior to our meeting.  

Panda Pet Services has Professional indemnity Insurance of £100,000, Public Liability Insurance of £5,000,000 & Employers Liability cover of £10,000.000 with Cliverton, a specialist pet insurer.


Video & Waiver

Customers agree that Panda Pet Services can use any video footage as part of the business for demonstrations to other clients.

Social Media

Panda Pet Services reserves the right to post photos & video footage of your puppy or dog on our social media business account pages.

Thank you

Faith - Founder of Panda Pet Services

* These are the terms & conditions of Panda Pet Services. Once the pet owner has employed our services, they will be deemed to have accepted these terms & conditions.

**Our terms & conditions are subject to change.