Panda Pet Services Terms & Conditions

Code of Conduct

Panda Pet Services adheres to the Animal Behaviour & Training (ABTC) Code of Conduct which promises to always pursue the profession with integrity & professionalism.  Current dog legislation guidelines are followed closely & above all, the welfare of animals in my care is a priority at all times.​​

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Packages

Behaviour in-person and online sessions are available subject to the type(s) of issues presenting.  Panda Pet Services reserves the right to decide which is appropriate.  Eg. if the dog is reactive to strange people, online sessions only will likely be offered.  A duty of care is always considered for each dog in keeping with Animal Welfare legislation.

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The duration of the puppy training package including support is 8 weeks.  A behaviour package is 3 months from the initial consultation.  All package sessions are to be taken before the expiry of the package.  For continuity, further 1 hour individual sessions can be booked which include Whatsapp support.

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One hour dog training sessions

These sessions deal with one area of training.  Further sessions may be required depending on the age of the dog.  The duration of support for a one hour session is 4 weeks.​​​​​

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Training & Behaviour Payments

Once a session or package is agreed with the client, an invoice will be issued for bank transfer. Bookings will be confirmed once payment is received.  Preferred payment method is via bank transfer. ​Once the package is booked, rescheduling is at the discretion of the business and refunds are not available.

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Waivers

The business hopes you find the advice informative & of interest & it is provided as general information only.  No responsibility can be taken for misinterpretation of advice.  The contents are deemed to be true and accurate at the date of the sessions(s) & no warranty or assurances can be provided regarding the accuracy, currency or applicability of any of the contents in relation to specific situations and to particular circumstances.

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All dogs are accepted at the owners' risk.  While every possible care & attention is given to each pet, the business cannot be held responsible for any injury, illness, loss or damage, howsoever arising.​

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Insurances

Panda Pet Services has Professional indemnity Insurance of £1,000,000 & Public Liability Insurance of £1,000,000 with Protectivity, a specialist pet insurer.

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​Video & social media

Panda Pet Services may use video footage of dog training sessions for demonstrations to other clients & also post photos/video snippets on the business social media pages, unless the client instructs otherwise.

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Thank you

Faith - Founder of Panda Pet Services

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* These are the terms & conditions of Panda Pet Services. Once the client has employed the business' services, they will be deemed to have accepted these terms & conditions.

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**Our terms & conditions are subject to regular updates.

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