Panda Pet Services Terms & Conditions
Training & Behaviour
My training & behaviour sessions incorporate positive reinforcement, compassionate, force-free methods. Harsh handling & punishment training is not permitted.
Aftercare package & continued support is always provided. I am available post puppy/dog training & behaviour training for any owner questions or guidance.
Preferred communications for training are via Whatsapp or email.
All behaviour & training sessions are due for payment once the booking is confirmed & invoice submitted to client. Payment method is via bank transfer only & no cash payments are accepted.
Training & behaviour bookings will be reserved up to 24 hours pending receipt of payment.
Training packages are available (up to 5 sessions). For continuity of training/protocol, expiration date is 6 months from initial training booking. Once session(s) are booked, rescheduling is at the discretion of the business and refunds are not available.
Cat Feeding bookings are payable in advance of the booking. Amendments are accepted prior to start date of the booking. Once the booking has commenced no refunds are available.
Panda Pet Services has Professional indemnity Insurance of £1,000,000 & Public Liability Insurance of £1,000,000 with Protectivity, a specialist pet insurer.
Video & social media
Panda Pet Services may use video footage of dog training sessions for demonstrations to other clients & also post photos/video snippets on our social media business account pages, unless the client instructs otherwise.
Panda Pet Services promises to prioritise the safety of your pet at all times in a professional & caring capacity.
Faith - Founder of Panda Pet Services
* These are the terms & conditions of Panda Pet Services. Once the client has employed our services, they will be deemed to have accepted these terms & conditions.
**Our terms & conditions are subject to regular updates.