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Panda Pet Services Terms & Conditions

Training & Behaviour

My training and behaviour work comprises compassionate, science based, force-free methods. Harsh handling is not permitted.


I do not advocate the use of any types of e-collars, prong collars or any other aversive techniques.


Aftercare package & continued support is always provided.  I am available post puppy/dog training & behaviour training for any owner questions or guidance.

Preferred communications for training are via Whatsapp or email.


Puppy training, dog training & behaviour training sessions are due for payment once the booking is confirmed & invoice submitted to client.  Payment method is by bank transfer & no cash payments are accepted.

Advance training & behaviour bookings will be reserved up to 24 hours pending receipt of payment, except where the session begins within 48 hours (2 days) of the booking, when payment is due on the booking date.

Training packages are available (up to 5 sessions).  For continuity of training/protocol, expiration date is 6 months from initial training booking.


Panda Pet Services has Professional indemnity Insurance of £100,000, Public Liability Insurance of £5,000,000 & Employers Liability cover of £10,000.000 with Cliverton, a specialist pet insurer.


Video & social media

Panda Pet Services may use video footage of dog training sessions for demonstrations to other clients & also post photos/video snippets on our social media business account pages, unless the client instructs otherwise.

As a duty or care, no third party videos or photos will be taken or posted on social media.


Panda Pet Services promises to prioritise the safety of your pet at all times in a professional & caring capacity.  No responsibility can be taken for any injury, illness, loss or damage, howsoever arising.

Thank you

Faith - Founder of Panda Pet Services

* These are the terms & conditions of Panda Pet Services. Once the client has employed our services, they will be deemed to have accepted these terms & conditions.

**Our terms & conditions are subject to regular updates.